Healthcare Reimbursement Phishing Scams

Cybercriminals are trying to steal healthcare reimbursements!

Cybercriminals can use social engineering to try and steal your healthcare reimbursements. Many healthcare reimbursements come from a third-party processor. A lot of times these third-party processors allow customers to have their reimbursement as direct deposit.  This is how cybercriminals are able to try and steal the reimbursement.

Cybercriminals are sending out phishing emails with an active reimbursement request. When clicking on the request the person is then asked to verify their request number and personal information for the request to go through. Any information provided will be used by the cybercriminals to steal your identity. If you also provided your direct deposit information, the cybercriminals could update your direct deposit into sending money into their own bank accounts.


  • Always use a multi-factor authentication (MFA) on your accounts. This gives you an extra layer of protection.
  • Never click on a link from an unexpected email. If you aren’t sure the email is real, verify with the legit company to see if they sent you something.
  • Be on the lookout for any notifications that your account information has changed.

Learn more tips like this and train your employees with our Security Awareness Training Program.