AI Consulting

What You Get with Links AI Consulting

AI does not run in isolation. It depends on your cloud environment, your identity platform, your permissions, your data, your security controls, and your business processes, and getting it wrong exposes all of them. Because we already work across those areas, and because we use and evaluate these AI platforms ourselves, we approach AI as part of your overall technology strategy rather than a standalone product. Here is what that covers.

_{AI READINESS ASSESSMENT AND STRATEGY}

Know Where You Stand Before You Deploy

Not every organization should start with the same platform or the same use cases. Before rolling AI out broadly, we evaluate your business objectives, technology environment, data, security requirements, licensing, existing workflows, governance, and how ready your people actually are.

• Business and technology discovery, with existing platform and licensing review.
• Data and information access considerations, plus security and privacy requirements.
• AI governance readiness, user and organizational readiness, and workflow analysis.
• Potential integration requirements and risk and dependency identification.
• Recommended next steps based on what we find.

_{USE CASE DISCOVERY AND PRIORITIZATION}

Start with Business Problems, Not Technology

The most effective AI programs begin with a real problem to solve. We work with people across your organization to find the repetitive tasks, information bottlenecks, research needs, document-heavy processes, and communication workflows where AI can genuinely help, then weigh each opportunity so you invest where it pays off.

• We weigh each opportunity against business value, feasibility, and security and privacy.
• We consider available data, integration requirements, and organizational impact.
• We factor in risk and time to value, so you start where the return is clearest.

_{PLATFORM EVALUATION AND SELECTION}

The Right Platform for Your Work, Not the Loudest One

No single AI platform is right for every organization or every workflow. We take a platform-aware approach and help you evaluate options against your business requirements, existing technology, security controls, data location, integrations, licensing, administrative capabilities, and budget.

• Microsoft 365 Copilot and the Microsoft AI ecosystem.
• OpenAI ChatGPT and ChatGPT Enterprise.
• Anthropic Claude and Claude Cowork.
• Google Gemini and Google Workspace AI capabilities.
• Perplexity enterprise capabilities, Azure AI services, and AWS AI services.
• Other approved enterprise AI platforms that fit your requirements.

_{DEPLOYMENT AND INTEGRATION}

AI Built Into Your Environment, Not Bolted On

Once you have chosen a platform, we plan and configure it for secure business use. The focus is on making AI part of your existing technology environment rather than one more disconnected application your employees have to manage on their own.

• Administrative configuration, licensing planning, and user and group access.
• Security configuration and identity integration.
• Pilot groups and testing, with rollout planning.
• Microsoft 365, SharePoint, Teams, and Outlook integration.
• Document repository integration and connection with supported business applications.
• User onboarding and deployment documentation.

_{WORKFLOW DEVELOPMENT AND AUTOMATION}

Where AI Becomes Real, Repeatable Work

AI is far more valuable when it is connected to the work your team does every day. We help you identify and build AI-assisted workflows that cut repetitive effort, improve access to information, and help people finish common tasks faster. A few of the areas where that pays off:

Documents and Knowledge

• Summarize and compare documents, extract and organize key information, search approved internal knowledge, and support policy and procedure questions.

Communications and Content

• Draft and refine emails, create reports and proposals, develop presentations, and support internal communications and marketing content.

Research and Analysis

• Source discovery and competitive research, topic research and synthesis, executive brief preparation, formula assistance, scenario analysis, and data interpretation.

Meetings and Collaboration

• Meeting preparation, discussion summaries, action item identification, follow-up communication, and knowledge capture.

Operations

• Administrative workflow automation, technical and process documentation, information retrieval, and standardizing repeatable business processes.

_{RESPONSIBLE AI GOVERNANCE}

Clear Boundaries Before Problems Appear

AI raises questions your existing technology policies were never written to answer. We help you establish governance so employees have clear boundaries for responsible use while leadership keeps appropriate oversight.

• AI acceptable use policies, data handling standards, and governance charters.
• Approved platform guidance and AI use case intake processes.
• AI risk assessments and vendor and platform evaluation checklists.
• Human review and output validation guidelines, plus incident and exception procedures.
• Security and privacy requirements, and AI resource centers and SharePoint sites.

_{AI SECURITY AND DATA PROTECTION}

Know What AI Can Reach Before You Deploy It

AI systems can touch some of your most valuable information, which makes identity, permissions, data governance, and security central to any rollout. We evaluate an AI deployment in the context of your broader environment, so you understand exactly what a platform can access before it goes into wide use.

• Identity and access, Microsoft 365 permissions, and SharePoint data access.
• Data governance and approved information sources.
• Administrative controls and platform security settings.
• Sensitive data handling, user access, and vendor considerations.
• Human review requirements for AI output.

_{TRAINING AND USER ADOPTION}

Value Comes When People Know How to Use It

Technology only creates value when people know how to use it well. We help your administrators and employees understand how approved AI tools should be used, where they add value, and what responsibilities come with them.

• Administrator guidance, responsible use education, and approved use examples.
• Prompting and interaction guidance, with internal documentation and AI resource centers.
• Pilot feedback, new use case identification, and ongoing adoption support.

_{FROM PILOT TO ONGOING OPERATIONS}

AI Adoption Does Not End at Deployment

New capabilities, platforms, licensing models, and use cases keep emerging quickly. We provide ongoing support to help you refine what is working and evaluate what comes next, so your AI program keeps improving instead of stalling after launch.

• Review new use cases, refine existing workflows, and support users and administrators.
• Evaluate new AI capabilities and review platform configuration.
• Adjust governance, improve adoption, and evaluate additional integrations.
• Maintain documentation and plan future AI initiatives.