IT Help Desk Support

We focus on your technology—you focus on your business.

Call 847-252-7001 to speak with our Support Team or join a ConnectWise session for remote support.

Maintaining an IT support staff can be an expensive, time-consuming proposition for small-to-medium size companies. But an outsourcing partnership with Links Technology Solutions can give you the power to concentrate on the profitability of your business while we concentrate on the complexities of your information technology - all for less cost than doing it yourself.

Outsource with Local Expertise and Increase Performance

Links is a local team of IT experts. Our customized solutions are designed integrate seamlessly with your business and Technology. We fill the gap of skills and staff most organizations experience as they compete to maintain or get a competitive edge. With Links at your back, your local IT pros bring the highest level of service through customized technology solutions and expert direction.

Desktop Support

  • Local Helpdesk Personnel
  • Remote Helpdesk Software Solution
  • Professional Spyware Removal Services
  • Rates (Hourly or Fixed Monthly)

Infrastructure Support

  • Router Installation / Management
  • Firewall Installation / Management
  • Switch Installation / Management
  • VPN Connectivity (Hardware or Software)
  • Wireless Connectivity Solutions

Server Support

  • Preventative Maintenance
  • Patch Management
  • MS Exchange Administration
  • Antivirus Administration
  • Hardware Upgrades & Replacement Services
  • Citrix Management

Apple Support

  • Certified Mac Technicians on Staff
  • Mac device network integrations
  • Remote Mac Support

Mobile Device Support

  • Android and iOS tablets and smartphones

Remote or In-Person Technology Support Helpdesk

We Are More Than a Call Center, Links Is an Experienced Support Service Provider

LINKS provides helpful and frustration-free computer and device support for companies large and small. When you or your staff call LINKS with a problem, you immediately talk to a real person with a wealth of experience and a deep understanding of your specific technology set-up. Our Support Engineers are skilled not just at servicing your computer but also in providing amazing customer service. Many of our team hold multiple certifications in servicing and maintaining the technology and software you already use.

Maximize Your Productivity with Expert Helpdesk Computer Support Remote or In-Person

We know that when your technology fails to work, your business can’t be at its best. That’s why LINKS has multiple options for how we can support your team. From remote access to on-site staff, our team won’t rest until your problem is solved. Our advanced capabilities allow us to quickly respond to your needs with instant remote access to your desktop or device. Our team approach means that your technology issue will be diagnosed and solved quickly by a team of IT Support Experts without any call-center runaround.

Links Managed IT Services Have You Covered:

  • 24/7 Monitoring & Maintenance: Your systems and data are always safe and maintained.
  • Proactive IT Support: We identify and fix IT problems before they affect your business.
  • All-Inclusive IT Services: Flat-rate IT service options that include hardware and software.
  • IT Staff Flexibility: Supplement your existing IT staff without increasing payroll costs.