Managed IT Solutions
Boost efficiency and security with our managed IT solutions. We provide technical support, proactive monitoring, and tailored services for seamless operations.
Managed IT Services
Help Desk Support
Optimize your operations with our reliable technology support team.
Real People. Real Solutions.
Right When You Need It.
When tech issues slow you down, Links Technology helps you move forward—fast. Our Helpdesk Support team offers reliable, responsive assistance from real experts who know your systems and care about your success. We don’t just fix issues—we improve productivity, minimize downtime, and give your team the confidence to stay focused on business.
Outsource with Local Expertise and Increase Performance
Links is a local team of IT experts. Our customized solutions are designed integrate seamlessly with your business and Technology. We address the skills and staffing gaps organizations face in their pursuit of a competitive edge. With Links at your back, your local IT pros bring the highest level of service through customized technology solutions and expert direction.
Remote & On-Site Support Options
- Instant remote troubleshooting for desktops, laptops, and mobile devices
- Friendly, knowledgeable technicians available for in-person support when needed
- No call-center runaround, just real help from professionals who understand your setup
Desktop & Device Support
- Next generation EDR solutions
- Software installations and patch management
- Managed email security
- Mac support with certified Apple technicians
Infrastructure & Connectivity Assistance
- Router, firewall, and switch configuration
- VPN setup and wireless networking
- Server maintenance and upgrades
Mobile Device Support
- Android and iOS setup and troubleshooting
- Remote access and connectivity solutions for smartphones and tablets
Part of a Bigger Picture
As part of our Managed IT Services, Helpdesk Support is just one layer of the complete care we provide. Whether you need full IT coverage or just backup for your internal team, Links delivers support that fits your goals and your budget.
Managed Infrastructure
Modern, scalable infrastructure and network services tailored to grow with your business.
Future-Proof IT Infrastructure.
Scalable. Secure. Smart.
At Links Technology, we deliver fully managed infrastructure solutions that optimize performance, reduce risk, and accelerate growth. From proactive network monitoring to future-ready cloud architecture, our team serves as your strategic IT partner—keeping your digital backbone strong, secure, and aligned with your business goals.
Infrastructure Management
- End-to-End IT Infrastructure Support
- Server Management & Virtualization
- Cloud Managed Infrastructure Services
- Strategic IT Planning & Road mapping
- Legacy System Modernization
Intelligent Network Operations
- 24/7 Proactive Network Monitoring
- Network Design & Optimization
- VPN & Remote Access Solutions
- Mobile Device Management (MDM)
Our core strength lies in embracing complexity and delivering solutions. We excel at navigating uncharted territory to help businesses innovate and grow.
Colocation
Host your gear or use ours—backed by reliable power, cooling, and round-the-clock support.
Your Hardware.
Our Secure, Reliable Environment.
Whether you're storing your own equipment or leveraging our dedicated servers, Links Technology’s colocation services offer a safe, scalable, and cost-effective home for your IT infrastructure. We provide space, power, cooling, and physical security—so your team can focus on growth while we handle uptime and reliability.
What We Offer
Rack & Cage Colocation
- Securely store and operate your owned servers in our Tier 3-style data center
- 24/7 facility access with controlled entry and video surveillance
- Redundant power, cooling, and connectivity for maximum uptime
Bare Metal Hosting & IaaS (Infrastructure as a Service)
- Dedicated high-performance servers ready for custom workloads
- Fully managed or client-managed hardware options
- Scalable infrastructure without the need to build or maintain your own data center
Dedicated Bandwidth & Network Services
- Guaranteed bandwidth for critical workloads and applications
- Low-latency, high-availability network performance
- Site-to-Site VPN and direct private connectivity to your offices or cloud environments
Smart Hands & On-Site Support
- Certified technicians available for maintenance, monitoring, and emergencies
- Hardware swaps, cabling, diagnostics, and support tasks performed on your behalf
Built-In Peace of Mind
- Fire suppression, environmental controls, and real-time infrastructure monitoring
- Multi-carrier internet redundancy with automatic failover
- Backup and disaster recovery solutions available
Move Your Equipment, Not Your Worries
Whether you bring your own servers or need dedicated hardware, Links Technology gives you a secure, always-on environment for your most critical systems.
Business Continuity & Disaster Recovery
Backup and recovery solutions that keep you running—no matter what happens.
Resilience Built In.
Downtime Shut Out.
Today’s businesses can’t afford disruption. Whether it’s a cyberattack, server crash, natural disaster, or human error, Links Technology helps you bounce back fast and operate with confidence. Our Business Continuity and Disaster Recovery Services combine secure backup, cloud-based recovery, and proactive planning so you stay in control no matter what comes your way.
Backup as a Service (BaaS)
Secure, Scalable Backup for Cloud, Virtual & On-Prem Environments
- Encrypted backups for cloud platforms (Microsoft 365, Google Workspace), physical servers, and virtual environments
- Integrated with industry-trusted tools like Hornet Security for comprehensive SaaS data protection
- Fast, flexible recovery for files, systems, and entire workloads
- Daily monitoring with automated alerts and full audit trails
- Supports all your critical workloads, regardless of platform or location
- Bulletproof ransomware protection with secure, immutable backups
- Secure backup, long-term archive, and disaster recovery
- Reduce cost and complexity with managed, scalable backup-as-a-service
Disaster Recovery as a Service (DRaaS)
Cloud-Based Replication & Rapid Recovery—Without the Infrastructure Burden
- Fully managed replication to secure, geographically diverse disaster recovery sites
- Built-in offsite disaster recovery with orchestration and testing for seamless failover
- Tailored RTO (Recovery Time Objective) and RPO (Recovery Point Objective) planning
- Quickly achieve reliable recovery for critical enterprise workloads
- Eliminate the cost of maintaining secondary infrastructure
- Protection against ransomware and cyberthreats with proactive DR readiness
- Supports hybrid environments: cloud apps, virtual servers, and physical infrastructure
Continuity Planning & Consulting
Resilience Starts with a Plan
- Business Impact Analysis (BIA) for cloud, hybrid, and legacy systems
- Custom continuity strategy development
- DR simulation, testing, and validation protocols
- Risk identification across cloud services, connectivity, and on-prem hardware
Be Ready for Anything
Cloud. Hybrid. On-Prem. With Links Technology, your business is covered end to end. From backup to failover to full recovery, we help you stay resilient, recover fast, and keep operations running—no matter what.
Cloud Consulting
Modernize your business with secure, scalable, and cost-effective cloud solutions built for growth.
Smarter. Scalable.
Cloud-First.
At Links Technology, we help businesses harness the full power of the cloud. Whether you're optimizing your Microsoft 365 or Google Workspace environment, migrating legacy systems, or building a hybrid infrastructure, our cloud consulting experts make transformation seamless, secure, and scalable.
We don’t just support cloud tools—we help you make the most of them.
Custom Cloud Strategy & Consulting
- Cloud Readiness Assessments
- Cloud Architecture Planning (Azure, AWS, Google Cloud)
- Hybrid & Multi-Cloud Strategy
- Cost Optimization & Licensing Guidance
Microsoft 365 & Google Workspace Enablement
- Deployment, Configuration, & Optimization
- Security Policies & Identity Access Management
- Team Collaboration & Workflow Automation
- Change Management & User Adoption
Cloud Infrastructure & Application Services
- Cloud Server Deployment & Virtual Machine Management
- Scalable Storage & Backup Solutions
- Web Application Hosting (Azure, AWS, Private Cloud)
- Migration of Legacy Systems to the Cloud
Cloud Operations, Monitoring & Support
- 24/7 Monitoring of Cloud Resources to ensure performance, uptime, and security
- Security Hardening & Best Practice Enforcement across Microsoft 365, Google Workspace, and cloud infrastructure
- Performance Tuning & Usage Optimization to maximize efficiency and cost savings
- Support from Cloud Experts for troubleshooting, change management, and ongoing guidance
Ready to Go Cloud-First?
From migration to modernization, Links Technology is your trusted cloud partner. We’ll help you unlock the full potential of your cloud stack—securely, strategically, and without disruption.
Cybersecurity
Secure every point of your digital environment before it's too late—from endpoint to inbox, identity to infrastructure.
Comprehensive Protection.
Zero Compromise.
At Links Technology, we deliver layered cybersecurity solutions designed to secure every point of your digital environment—from endpoint to inbox, identity to infrastructure. Our team works with industry-leading platforms to give your business real-time protection, user training, and proactive defense against evolving cyber threats.
Our Cybersecurity Stack
Endpoint Protection & Application Control
- CrowdStrike Falcon: AI-powered endpoint detection & response (EDR)
- ThreatLocker: Zero Trust application control and ringfencing
- Webroot: Lightweight, cloud-based antivirus and DNS protection
Email Security & Threat Filtering
- Hornet Security: Advanced threat protection, archiving & continuity. Spam & phishing protection, malware filtering, impersonation detection.
Network & Web Security
- Cisco Umbrella: Cloud-delivered security for DNS, web filtering, cloud firewall, and secure web gateway (SWG). Protect users and devices across all locations with DNS-layer security, secure access to cloud apps, and threat intelligence.
Identity & Access Management
- Duo Security: Multi-factor authentication (MFA) for strong login security
- OneLogin: Unified identity and access management (IAM) to streamline secure user access across applications and devices. Support for remote work, conditional access, and zero-trust environments.
Security Awareness Training
- KnowBe4: Industry-leading phishing simulations and cyber awareness training. Real-time training dashboards and automated testing. Build a culture of security-first behavior.
Secure Your Business Before It’s Too Late
Cyber threats don't wait. Neither should your business. Whether you're strengthening your defenses or expanding your security strategy, Links Technology is your trusted cybersecurity partner.
Compliance Consulting
Meet industry standards and reduce risk with IT assessments, strategy, and audit-ready solutions.
Stay Compliant.
Stay Confident.
In a world of evolving regulations and rising risk, compliance isn't optional, it's strategic. Links Technology helps organizations build environments that meet security, operational, and regulatory standards across industries.
Our Compliance Consulting Services bridge the gap between IT, business goals, and compliance mandates—so you can reduce risk, avoid penalties, and build trust.
IT & Security Assessments
- Security Risk Audits & Threat Analysis
- Network Architecture Reviews & Server Health Checks
- Business Impact Analysis (BIA)
- VPN and Virtualization Configuration Reviews
Regulatory Compliance Support
- Alignment with frameworks like HIPAA, CMMC, PCI-DSS, and SOC 2
- Gap assessments and remediation planning
- Policy guidance and standards documentation
- Evidence collection and audit prep support
Technology Strategy & Best Practices
- Vendor-agnostic solutions aligned with your compliance goals
- Equipment procurement and technical architecture planning
- Documentation of IT systems, networks, and access protocols
- Support for cloud compliance and hybrid IT governance
Build a Foundation of Confidence
Whether you're facing a security audit or preparing for industry certification, Links Technology helps you achieve and maintain compliance—with clarity, confidence, and control.
Why Links?
Celebrating 25 years of bringing people and technology together.
Experience. Values.
At Links Technology, we bring decades of veteran-owned leadership to the forefront of Managed IT Services. From day one, our mission has been to empower businesses by optimizing their IT infrastructure and operations. Rooted in the principle of power through partnership, our leadership team is committed to delivering proactive, secure, and scalable technology solutions. We leverage cutting-edge tools and a client-first mindset to ensure your systems run smoothly—so you can focus on growing your business.
Decades of Experience
We have a proven track record of delivering successful IT solutions for businesses of all sizes.
Proactive & Preventative Approach
We identify and resolve potential issues before they impact your operations.
Tailored IT Solutions
We understand that every business is unique. Our solutions are customized to meet your specific needs and goals.
Local Presence. National Reach.
We combine local expertise with the resources and reach of a national provider.
Veteran Owned. Values Driven.
We operate with integrity, loyalty, and a commitment to excellence.
Clients & Partners
