Can I bring my own servers, or do I have to use yours?

Either works. You can store and operate your own equipment in our racks and cages, or run on dedicated servers we provide through bare metal hosting and IaaS. Provided hardware can be fully managed by us or kept in your own hands, so you choose the level of control.

How is my equipment kept secure and running?

Your hardware sits in our Tier 3-style data center with redundant power, cooling, and connectivity, plus multi-carrier internet with automatic failover. Physical security includes controlled entry and 24/7 video surveillance, and fire suppression, environmental controls, and real-time monitoring protect the equipment itself.

What if my hardware needs attention and my team is not there?

That is what our smart hands support is for. Certified technicians onsite handle maintenance, monitoring, emergencies, hardware swaps, cabling, and diagnostics on your behalf, so a problem gets handled without anyone from your team making the trip.

Can the facility connect directly to our offices or cloud?

Yes. We provide site-to-site VPN and direct private connectivity to your offices or cloud environments, with guaranteed dedicated bandwidth and low-latency performance, so your systems in the facility stay fast and reachable for the people who depend on them.