About Usbringing people and technology
together for over 20 years.

Veteran Owned Small Business seal

Links Technology Solutions, Inc. is a veteran family owned small business established in 1999 in Schaumburg, Illinois. We provide managed technology services such as IT help desk support, disaster recovery, network management, security awareness training, web design, tariff management software, IT staffing, and an app for park districts.

1999
20+ Years Experience
150+
Employees
4
States

Our TeamDECADES OF VETERAN FAMILY OWNED LEADERSHIP

Guided by the principle of power through partnership, the Burke family/our executive team proudly supports the development of top-notch talent using cutting-edge technology to exceed our clients' expectations.

Links Technology understands the changing landscape of information technology. With each client, we conduct a thorough analysis of business and technical requirements to achieve their goals. Developing a partnership throughout the process is essential. Customer satisfaction is our number one priority—so when changes occur, we offer the flexibility to implement whatever solutions may be necessary to guarantee a successful venture.

Our Customers

Park districts, child and community support, logistics, insurance, financial counsel, dentistry, consumer products, event exhibits and gifts, chambers of commerce, energy providers, and more.

DevelopersWeb Design & Software

Amber Boytis

Sr. Technical Recruiter

earned her bachelor’s degree in business administration from San Diego State University and enjoys the NFL and going to the beach with her children.

Andrew Sheridan

Advanced Services Team Lead

was a department scholar for Network Technologies at Western Illinois University, has a strong Linux background, and likes to work out and play racquetball.

Andy Haggard

Infrastructure Team Lead

served with distinction in the US Navy for four years, is CompTIA Network+ certified, and brings experience as a help desk technician who likes board games.

Angie Ruffolo

Office Manager

Ardit Breznica

Network Engineer

Dedicated cybersecurity enthusiast, committed to fortifying digital landscapes and helping end users navigate the digital realm securely.

Ben Conklin

IT Support Engineer

earned his Bachelor’s degree in Cybersecurity from Illinois State University. He is passionate about playing video games and exploring the outdoors.

Bob VanValkenburg

CMO/SVP

benefitted from Xerox's strong sales training program and he puts decades of experience to use overseeing our commercial software and web products division.

Brendon Brown

Network Engineer

Brent Levy

Team Lead/Senior Designer

Talented Web Designer comfortable completing projects ranging from simple website redesign to enterprise-class, web-based interfaces.

Brian A. Burke

IT Support Engineer

Is a recent graduate of William Rainey Harper College with an Associates in Arts. He is passionate about golf and spending time with friends and family.

Brian Burke

President and CEO

has been very active in the local business community, including the SBA, SPD, Medinah, Alexian Brothers, Children's Advocacy Center, Rotary Club and more!

Brian So

Brittany Street

Marketing and Social Media Coordinator

majored in social media and marketing at Bradley and brings her SBA networking and people skills to Links to elevate the web presence of our clients.

Cameron VanValkenburg

Business Development Specialist

is a graduate of the University of Dayton with a degree in Communications focused on Journalism.

Carol Fiandalo

Finance Manager

joined Links after 10 years at the Schaumburg Business Association and brings her number-crunching passion to help companies save money.

Chris Adams

Senior IT Support Engineer

Dan Scimo

Shark Software Support

is our resident hockey expert (Go Blackhawks!) who has unique ways of testing for bugs in our software and is learning C# and SQL programming.

Ed Spence

Software Development Manager

brings 25 years of experience across multiple disciplines focusing on people, processes and technology!

Ethan Bonin

Senior Full Stack Software Engineer

has worked on projects with a high focus on HIPAA and security compliance, skillfully and clearly communicating between engineers and clients.

Gary Kravis

Project Consultant

is a "safe computing" poker player with decades of experience developing software for energy companies—including our tariff document management products.

Henry Kozera

IT Support Engineer

is a CompTIA A+, Network+ and Security+ certified technician with 25+ years of experience performing installations who enjoys woodworking and motorcycling.

Hugh Murray

Senior IT Support Engineer

has an Associate's Degree in Network Engineering and Electro/Mechanical Engineering, several training certificates, and is an Apple Certified Technician.

Jim Burke

COO and Multi-department VP

wears many hats while running the day to day operations at Links, but also serves on the SBA Board and Schaumburg Business Development Commission.

Joane McLeod

IT Support Administrator

volunteers with several village and political committees and brings decades of recognition auditing security and consulting on compliance reporting.

Joe Lugay

IT Support Engineer

is a photographer and pianist with 15+ years of IT experience as a positive and adaptive support technician, help desk analyst and technical specialist.

Joe Lutz

Principal Software Engineer

is a full-stack JavaScript ninja focused on building secure scalable enterprise web applications hosted in the cloud ... also pretty decent at poker

Joel Sanroman

IT Support Engineer

Justin Caticchio

IT Support Engineer

a Lake Park Highschool graduate who grew up playing video games and building his own computers.

Lucas Konopka

Senior Full Stack Software Engineer

Lydia Patino

Account Manager

Mario Barbieri

Enterprise Team Manager

takes pride in helping customers and troubleshooting new technology for 15+ years but also loves spending time with family, music and classic cars.

Max Ryzh

System Engineer

Michelle Gauthier

Business Development Specialist

has 7+ years of experience in Account Management and B2B sales.

Nathan Kanabrocki

IT Support Engineer

graduated from Illinois State University with a Bachelor's degree in Cyber Security who likes the Cubs and Bears, as well as playing golf and video games.

Nick Janasek

Managed Services Engineer

started down the IT path by building high-end gaming PCs, then graduating from DeVry, before serving as a Systems Administrator in the automotive industry.

Patricia Errera

Finance Director

has 35+ years of experience (City of Chicago, etc.) handling accounting duties such as payroll and HR responsibilities like insurance and new hire support.

Patrick McManamon

Director Support Services

is an avid White Sox fan who still answers helpdesk calls after 20+ years—taking pride in his team's ability to "bring people and technology together."

Patty Richter

IT Support Administrator

is putting her project management and implementation skills to use integrating our new managed services platform with accounting and various workflows.

Russell Hoeft

IT Support Engineer

Ryan Cortino

Software Engineer

is a software engineer with a passion for designing robust, scalable, and reliable solutions to solve business needs using modern .Net technologies.”

Sarah McClarey

Cisco Analyst

has a technical certification in LAN Management from Harper College with experience as a network technician and managing Crystal Reports and ERP conversions.

Steve Goldberg

Software Support Manager

is a baseball fanatic who helps companies use our TariffShark products by any means necessary—user guides, instructional videos, remote training, etc.

Tim Hart

VP of Professionals (East)

has 30+ years of experience with industry leaders such as Sprint, NCR, Unisys, Lucent, Bank of American, and Cisco in North and South America and SE Asia.

Tim Nyquist

Product Designer

is a Detroit sports fan who has designed hundreds of websites and print collateral for Valparaiso University and Links Technology the past two decades.

Tom Kretz

VP of Talent and Services

is a US Army veteran and tech industry executive of 25 years who manages our F100 clients and heads recruitment and staffing operations nationwide.

Tone Przyszlak

Senior Managed Services Engineer

has many areas of IT expertise, is VMware VTSP certified, and was featured in Fortune Magazine's "Finding, Training and Keeping the Best Service Workers."

More Than a Call CenterRemote or In-Person Support

Call for an immediate response from one of our certified local professionals who won't quit until your issue is diagnosed and solved via remote access or by dispatching staff on-site.

We focus on your technologyYou focus on your business

Outsourcing some or all of your information technology complexities to our dedicated team of experts saves you time and money—allowing you to concentrate on the profitability of your business.

Thank you for choosing to be part of our community at Links Technology Solutions, Inc., doing business as Links Technology ("Links Technology", "we","us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website www.linkstechnology.com (the "Website"), andmore generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

  1. What information do we collect?

    Personal information you disclose to us

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

    The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information wecollect may include the following:

    All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

    We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, devicename, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website,and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

  2. Will your information be shared with anyone?

    In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

    We may process or share your data that we hold based on the following legal basis:

    • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
    • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud,situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

    More specifically, we may need to process your data or share your personal information in the following situations:

    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  3. Do we use cookies and other tracking technology?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

  4. How long do we keep your information?

    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice,unless a longer retention period is required or permitted by law (such as tax,accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  5. Do we collect information from minors?

    In Short: We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

  6. What are your privacy rights?

    In Short: You may review, change, or terminate your account at any time.

    If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information,you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

    If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

    Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

  7. Controls for do-no-track features

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice notto be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 

  8. Do California residents have specific privacy rights?

    In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

    California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from allour systems (e.g. backups, etc.).

  9. Do we make updates to this notice?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  10. How can you contact us about this notice?

    If you have questions or comments about this notice, you may email us at [email protected] or by post to:

    Links Technology Solutions, Inc.
    440 East State Parkway, Suite 220
    Schaumburg, IL 60173 USA

  11. How can you review, update, or delete the data we collect from you?

    Based on the applicable laws of your country,you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.

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