The Power of Our Partnership in Help Desk Services

IT Support Services

Server and Desktop Support

  • Server Support (remote & on-site)
  • Remote Server monitoring, Server software, Server hardware , Virtualization (VMware)
  • Remote break/fix support
  • Proactive Solutions
  • Desktop Support (remote & on-site)
  • Application & Hardware support and malware and Spyware removal
  • Remote break/fix support
  • System Optimizations
  • Proactive Solutions

Server Configuration and Implementation

  • Network Design and Implementation
  • New Server configuration / Implementation and Installation
  • Server Application Implementation and Installation

Network Support

  • Router, Firewall, Switch and Spam Filter Support
  • Wireless configuration and Implementation

Consulting Services

  • Design infrastructure, including Hardware Procurement
  • Office moves
  • Technology Refresh

Disaster Recovery Planning, Implementation and Hosting

  • Review backup strategies
  • Review and determine RPO (Recovery Point Objective)
  • Review and determine RTO (Recovery Time Objective)
  • Remote Hosting facility

Online Backup Services

  • Review overall backup strategies
  • Suggest alternatives, if necessary

PDA Support

  • Blackberry, Treo, iPod Support
  • Blackberry Enterprise Server support

Home PC Repair

  • Virus and Spyware removal, PC optimization and recommendations for PC replacements
  • Home Wireless connectivity

Data Recovery Services

  • Special utilities used to recover most unrecoverable data
  • Partnership with Company Specializing in Data Recovery

Network Cabling Services

  • No cabling project too big or too small
  • Partnership with certified and reliable cable company