The Power of Our Partnership in Help Desk Services

Maintaining an IT support staff can be an expensive, time-consuming proposition for small-to-medium size companies. But an outsourcing partnership with Links Technology Solutions can give you the power to concentrate on the profitability of your business while we concentrate on the complexities of your information technology - all for less cost than doing it yourself.

Links has earned a reputation among clients for establishing partnerships based on technical expertise, exceptional people skills, and a 100% commitment to complete customer satisfaction. We pride ourselves on providing solutions that meet our customers' unique needs for infrastructure and software support, including Help Desk Support and Web Site Design, Development, and Hosting.

IT Support Using Web-Based Technology

All you have to do is call, or even email us. We provide Internet-enabled support which allows us to immediately connect to your computers from our offices, saving you time and money.

Comprehensive Network Monitoring

Links performs daily monitoring of network systems and servers to maintain network integrity.

System Optimizations

We regularly implement state-of-the-art processes and proactively install software designed to improve your system's reliability and speed.

Tools for Controlling Adware/ Spyware/ Malware/ Virus Infections

Links provides you with up-to-the-minute tools to combat and protect against virus and system infestations.

System Back-Up and Data Recovery

We offer automated, scheduled back-ups tailored to fit your needs. This service allows you to immediately recover any data that you may have lost. Recovery includes any and all selected user and system files.

PDA and Wireless Set-Up and Support

Whether it's a handheld device like a PDA, a laptop you take on the road, or the wireless networking of your entire office, we take care of it all.

System Inventory and Hardware and Software Recommendations

We maintain a complete database of your IT systems, from the memory in each of your computers to the software that supports each of your business processes. This allows us to constantly keep your IT systems up-to-date, including recommendations for additional vendor independent products to meet your ongoing needs.

Security

Our installation of technological safeguards such as Firewalls, DMZ's, and Proxy Servers can thwart system attacks by outsiders.

No project is too big. No customer is too small. Links' professionals analyze each situation with an eye to your future and your business. And all Links' outsource services are customized to fit your individualized needs. Links understands your IT requirements. And we meet them by maintaining an ongoing partnership to ensure that the power of your experience with Links is far superior to any you've ever had with an IT firm.